Order Tracking
To track your order with our approved logistic partners, use your Consignment/Airway Bill Number. After receiving the dispatch email, please allow up to 24 hours for the information related to your order to appear online.
Shipping Confirmation
You will receive an email with your tracking number and an online tracking link as soon as your product is sent out of our warehouse.
Shipping Charges
Shipping Charges Get free shipping on orders over MYR 99! There is a MYR 6 shipping fee for orders under MYR 99. Look out for sporadic specials that provide free delivery with no minimum amount.
Delivery Timeframes
Here's what you can expect for delivery times:
• Within Klang Valley: 2 to 4 business days.
• Semenanjung: 2 to 5 business days.
• East Malaysia: 7 to 10 business days.
Contact Us
If you haven't received your order within the specified timeframe, please reach out to us at customerservice@privatestructure.com.my for assistance.
Signature Required
To guarantee safe delivery, every delivery needs to be signed for when it is received.
Delivery Locations
We provide delivery services to both East and West Malaysia only. All items are in stock and are delivered locally from Kuala Lumpur, Malaysia.
